Returns & Refunds

We make every effort to fill your order correctly. If there is an error, please be sure to notify us within 3 days of receipt of the merchandise. Returns need prior authorization from us. Please contact us at: info@ecoprimatea.com or call 1-877-ECO-TEAS

Please be careful when ordering herbs, specially Chamomile. They are prone to infestation by bugs and should be stored in the refrigerator. Small amounts should be purchased as required. We may suspend the sale of Chamomile during the summer.